The Unifying Properties of Co-Creation
I learned how to become an effective leader with one question: “Ken, what do you think?” I was literally the only person not seated at...
The Secret To Persuasion is Compliments and Complements
I nervously sat directly across from a tall bearded man wearing a sweater-vest and a blue and white striped tie. He was thumbing through...
Agents of Influence: Fear
My first memory of public speaking was in the fifth grade. I was to present an oral book report to the class of about thirty kids. My...
Agents of Influence: The Dreaded TMI
Years ago I was hired to lead a small business with a ton of potential. I had so many ideas when I accepted the position; it seemed ripe...
Agents of Influence: Time Pressure
The contract with one of our largest customers was expiring soon. The account manager of the business, vice president of our division and...
The Emotional Tail Wags The Dog
Our brain is in essence an operating system that was designed for speed and efficiency in an unpredictable and unsafe world. We had to...
