What We Do When We Are In Doubt
My financial advisor finally tracked me down today. He has been calling and emailing me for a week. I wasn’t consciously avoiding him,...
How To Be Cool (It’s Science... And Wisdom)
I met Joe in college. He was short and scrawny with thinning dark hair that stuck out like Doc from the Back to the Future movies. He...
Why We Rarely Opt Out
How annoying. For the third month in a row I circled a ridiculous and unnecessary charge on my credit card bill. I had been meaning to...
The Unifying Properties of Co-Creation
I learned how to become an effective leader with one question: “Ken, what do you think?” I was literally the only person not seated at...
How To Win An Argument In Three Easy Steps
My friend and colleague Kevin is a master persuader. I’ve never seen him get dragged into an argument, but I have seen him influence...
Credibility Is Essential To Persuasion. Here's How To Build Credibility In Two Easy Steps
Have you ever made a poor decision that haunted you for years after? I made such a decision in 2006; I bought a rental property. Yep, a...
Using The Midas Touch To Get What You Want
It is true that empirically attractive people enjoy certain advantages in life. They are considered more competent and make more money...
If You Want To Persuade Someone, You Have To Do This First
In my last post, I discussed the powerful persuasion tactics of using compliments and complements. In essence, those techniques harness...
The Secret To Persuasion is Compliments and Complements
I nervously sat directly across from a tall bearded man wearing a sweater-vest and a blue and white striped tie. He was thumbing through...
Why We Feel Obliged To Reciprocate
My 14-year old son, Alex, is a budding filmmaker. It is his passion. This summer he is shooting the third installment of his Python movie...
